百家乐app

中国|简体中文
956028 / 028-66668888

常见问题

常见问题

1.关于登录网站的问题

百家乐appWEN:DENGLUBUCHENGGONGZENMEBAN?

DA:NINKENENGSHURULEYUYONGHUMINGBUPIPEIDEMIMA,YINCIBUNENGTONGGUOYANZHENG。CISHI,NINKEYIDIANJIYONGHUDENGLUKUANGXIAMIANDE"WANGJIMIMA"LIANJIE,WANGZHANHUIXIANSHI"NINDEMIMAYIJINGFADAONINDEYOUXIANGZHONGLE",CISHININDAONINDEZHUCEYOUXIANGZHONGBIANKEHUOQUXINDEMIMA。DANSHIRUGUONINWANGLEYONGHUMING,ZEXUYAOZHONGXINZHUCEYIGEXINYONGHU。

WEN:DENGLUHOUWEISHENMETISHIWO"SHANGYOUZHIFUWEICHUPIAODEDINGDANDENGDAICHULI?"GAIZENMEZUO?

百家乐appDA:ZHENGCHANGLAISHUO,DANGNINGOUPIAOZHIFUWANCHENGHOU,WANGZHANHUITININZIDONGWANCHENGCHUPIAO(JIEDAOYINXINGQUERENZHIFUDEXINXI,ZAIMINHANGDINGZUOXITONGNEIZUIZHONGQUERENNINGOUMAIDEHANGBANDIANZIKEPIAO);YOUYUWANGLUOLIANJIEQINGKUANGBUHAOHUOWANGZHANGUOYUFANMANGDENGYUANYIN,QUERENYINXINGZHIFUCHENGGONGHOUKENENGWANGZHANBINGMEIYOUZIDONGWANCHENGCHUPIAO,ZHEISHININXUYAOZAI"DINGDANGUANLI"ZHONGCHAXUNNINDEDINGDAN,ZHAODAOYIZHIFUWEICHUPIAODEDINGDANJILUHOU,DIANJIQIDINGDANBIANHAOYIXIANGDENEIRONG,ZAIDANCHUDEYEMIANZHONGANZHAOTISHIJINXINGCHUPIAOCAOZUO,ZHENGSHIQUERENNINGOUMAIDEJIPIAO!(TISHI:YIZHANGDIANZIKEPIAOZAICHUPIAOWANCHENGHOUCAIHUIZHENGSHISHENGXIAO)。

2.关于订票的问题

百家乐appWEN:WEISHENMECHAXUNDESHIHOUYOUZUOWEI,YUDINGQUEBUCHENGGONG?

DA:NINZAIWANGZHANSHANGDENGLUHOUKEYICHAXUNWEILAIYINIANNEIMOUYITIANDEHANGBANZUOWEIQINGKUANG,WANGZHANHUIXIANSHICISHICIKENINSUOXUANRIQIHANGBANGEGECANGWEIDEPIAOJIAYUSHENGYUZUOWEIQINGKUANG,RANHOUNINLAIXUANDINGHANGBANCANGWEI,TIANXIELVKEXINXI,QUERENYISHANGXINXIWUWUHOU,WOMENDEWANGZHANHUITININXIANGMINHANGDINGZUOXITONGFAQUDINGZUOSHENQING。ZHENGCHANGLAISHUO,NINJIANGHUIKANDAOFANHUIDEDINGPIAOBIANHAO(YOUWUWEIYINGWENZIMUHUOALABOSHUZIZUCHENG),ZHEIGEBIANHAOSHUOMINGNINDINGQUZUOWEICHENGGONG,ZHIHOUXUYAONINZHIFUPIAOKUAN,CHUPIAO,ZUIZHONGGOUMAIZHEIGEZUOWEI。RUGUOMEIYOUFANHUIZHEIGEBIANHAO,ERSHIQITADECUOWUXINXI,YOUYIXIADEKENENG:

A:ZAININDINGZUODETONGSHI,YOULINGYIWEILVKEYEZAICHAXUNTONGYIHANGBANDEZUOWEIZHUANGKUANG,TEBIESHISUOSHENGZUOWEIBUDUOSHI,XIANFAQIYUDINGQINGQIUDELVKEJIANGHUODEZHEIGEZUOWEI,ZHEIGESHIHOUDANGNINHUIDAOWANGZHANBAIJIALEappZAICICHAXUNGANGCAIDEHANGBANSHI,NINHUIFAXIANZAININXIANQIANSUOXUANZEDEHANGBANYIJINGMEIYOUNINXIANGYAOYUDINGDECANGWEILE;

B:YOUYUWOMENSHITONGGUOHULIANWANGWEININTIGONGFUWU,SUOYIWANGLUOTIAOJIANYEZAIYINGXIANGNINDECAOZUO,DANGNINSHANGWANGDEHUANJINGLIFASHENGWANGLUOGUZHANGSHI,WANGZHANDUININCAOZUODEXIANGYINGKENENGYEJIUBUNEIMEJINRURENYILE;

C:YOUYUQITAWEIZHIDEYUANYINDAOZHININYUDINGZUOWEIMEIYOUCHENGGONG,NINKEYISHAOHOUZAISHIYICI;DANGQITAWANGZHANFANGWENZHENGCHANGZHISHIYUDINGZUOWEIGUZHANGYIZAICHUXIAN,QIEZAIWANGZHANBAIJIALEappREDIANGONGGAOZHONGWOMENMEIYOUFABUSHENGJIHUOTINGJITONGZHISHI,NINKEYIGENJUYEMIANZHONGTIGONGDECHENGDOUHANGFUWUDIANHUAJINXINGZIXUN。

百家乐appWEN:DINGQUZUOWEIHOUBIXUYAOLIJIFUKUANME?

百家乐appDA:SHIDE。DUIYUHANGKONGGONGSILAISHUO,HANGBANSHANGDEZUOWEIJIUSHICHANPIN,TADEXIAOSHOUYIBANFENWEILIANGGEJIEDUAN:XIANSHIYUDING,RANHOUSHICHUPIAO。ZAIWANGZHANSHANGDINGQUZUOWEIHOU(NINYIJINGNENGGOUZAIYEMIANZHONGKANDAOWUWEIZIMUHUOSHUZIZUCHENGDEDINGPIAOBIANHAO),YUDINGJIEDUANWANCHENG,ZHEISHIHANGKONGGONGSIHUIWEININYULIUZHEIGEZUOWEI,TONGSHIYECHENGDANZHENINGAIBIANYIYUANBUJIXUFUKUANGOUMAIJIPIAODEFENGXIAN;SUOYIDANGNINYUDINGWANCHENGQUEMEIYOUZAICIHOU20FENZHONGNEITONGGUOWANGSHANGZHIFUDEXINGSHIFUQINGPIAOKUAN,WOMENJIANGZIDONGSHANCHUZHEIFENDINGDANYIQUXIAONINYUDINGDEZUOWEI,ZHONGXINXIANGQITALVKEXIAOSHOU。

3.关于支付的问题

(TISHI:WANGSHANGZHIFUFASHENGRENHEWENTI,NISHOUXIANXUYAOCHAKANNINDEYINXINGZHANGHUSHIFOUYIJINGHUACHULEPIAOKUAN,RANHOUZAICANZHAOWOMENDEBANGZHUXINXIJINXINGCHULI,WEILENINDELIYI,DUIYIFENDINGDANBUYAOJINXINGZHONGFUDEZHIFU!)

百家乐appWEN:WANGSHANGZHIFUSHIFOUANQUAN?

DA:DANGNINKAISHIJINXINGWANGSHANGZHIFUSHI,NINDECAOZUOJIUCONGWOMENDEWANGZHANZHUANYIDAOLEXINDAKAIDEYINXINGYEMIANZHONGJINXING,ZHEIGESHIHOUNINDEWANGSHANGZHIFUDEANQUANXINGHEJISHUKEKAOXINGWANQUANYOUZHIFUYINXINGLAITIGONGHEBAOZHENG,JUTISHUOMINGKEYICANKAOYINXINGFANGGUANYUWANGSHANGZHIFUDESHUOMING。

WEN:ZHIFUWANCHENGHAIYAOZUOSHENME?(CHUPIAO)

DA:RUGUOYIQIESHUNLI,WANGZHANJIANGHUIDEDAOYINXINGFANGMIANDEFANKUI(QIANTISHININJINXINGWANGSHANGZHIFUDEZHENGGEGUOCHENGZHONGMEIYOUGUANBICHENGDOUHANGDIANZIKEPIAOWANGZHANDEYEMIAN),QUERENNINDEPIAOKUANYIJINGFUQINGZHIHOU,JIUHUIZIDONGXIANGMINHANGDINGZUOXITONGFAQUXINXIQUERENNINYIJINGGOUMAILEYUDINGDEZUOWEI,MINHANGDINGZUOXITONGNEIHUIWEININCHANSHENGYIZHANGDIANZIKEPIAO,ZUOWEININGOUMAIJIPIAODEDIANZIPINGZHENG(CHUPIAO)。NINKEYIDEDAOFANHUIDEDIANZIKEPIAOPIAOHAO(BUTONGYUWANGZHANZISHENDEDINGDANBIANHAO,PIAOHAODUIYINGZHEMOUYIWEILVKE,BIANHAODUIYINGZHENINDEYIFENDINGDAN),YOUCI,NINJIUKEYIZHIPINGZHESHENFENZHENGJIANQUJICHANGBANLICHENGJISHOUXULE。NINKEZAI"DINGDANGUANLI"ZHONGCHAXUNZIJIDEDINGDAN,HUIKANDAODINGDANZHUANGTAIWEI"CHUPIAOCHENGGONG";RUGUONINCHAXUNZIJIDEDINGDAN,FAXIANQIDINGDANZHUANGTAIWEI"DENGDAICHUPIAO"DEHUA,SHUOMINGNINZHIFUCHENGGONGHOUYINWEIMOUZHONGYUANYIN,WANGZHANWEINENGTININZIDONGWANCHENGCHUPIAO,ZHEISHININKEYIDIANJIDINGDANGUANLIZHONGDEDINGDANBIANHAO,ZAIDANCHUDEYEMIANLIANZHAOTISHIJINXINGCHUPIAOCAOZUO,ZHENGSHIQUERENNINGOUMAIDEJIPIAO!(TISHI:YIZHANGDIANZIKEPIAOZAICHUPIAOWANCHENGHOUCAIHUIZHENGSHISHENGXIAO);

WEN:ZHIFUHOUWANGZHANWEISHENMEMEIYOUTISHI,DANSHIYINXINGZHANGHUZHONGQIANYIJINGHUACHU?(ZHIFUCHACUO)

百家乐appDA:ZHEISHIYOUYUHULIANWANGBENSHENDEYUANYIN,OUERYINXINGZHIFUCHENGGONGDEXINXIMEIYOUFANHUIDAOWOMENDEWANGZHAN,WANGZHANBUNENGQUEDINGNINYIJINGZHIFULEPIAOKUAN,DANSHIYINXINGLININDEZHANGHUQUESHIYIJINGHUACHUZHEIBIQIAN,ZHEIZHONGQINGKUANGWOMENCHENGZHIWEI"ZHIFUCHACUO",XUYAONINTONGGUODIANHUAYUCHENGDOUHANGFUWURENYUANLIANXICHULI,CHENGDOUHANGGUANLIRENYUANZAIQUERENNINYINXINGZHIFUCHENGGONGHOU,HUIWEININBADINGDANZHUANGTAIYOU"DENGDAIZHIFU"XIUGAIWEI"DENGDAICHUPIAO",JIEXIALAININKEYIZHENGCHANGJINXINGHOUXUDECHULI。

WEN:BUXIAOXINGUANDIAOLEYINXINGZHIFUYEMIANZENMEBAN?(HUOZHIFUSHITURANDUANDIAN、DUANWANG)

DA:BULUNCISHININDEZHIFUYOUMEIYOUWANCHENG,QINGZHONGXINDENGLUYINXINGWANGZHAN,CHAKANNINDEZHANGHUSHANGSHIFOUYIJINGHUACHULEZHIFUPIAOKUAN,ZAIDENGLUCHENGDOUHANGDIANZIKEPIAOWANGZHAN,JINRU"DINGDANGUANLI"ZHONGCHAXUNGANGCAIJINXINGZHIFUDEDINGDAN,GUANCHAQIZHUANGTAI:

RUGUOYINXINGZHANGHUPIAOKUANYIJINGHUACHU,DINGDANZHUANGTAIWEI"CHUPIAOCHENGGONG":NINBUYONGZAIZUORENHEBUJIUCUOSHI,NINDEDIANZIKEPIAOYIJINGSHENGCHENG;

百家乐appRUGUOYINXINGZHANGHUPIAOKUANYIJINGHUACHU,DINGDANZHUANGTAIWEI"DENGDAICHUPIAO":NINXUYAOZAICHAXUNDEDAODELIEBIAOZHONGDIANJIZHEIZHANGDINGDANDEDINGDANBIANHAOYIXIANG,ZAIDANCHUDEYEMIANZHONGZUNXUNTISHIXINXIWANCHENGCHUPIAOCAOZUO;

RUGUOYINXINGZHANGHUPIAOKUANYIJINGHUACHU,DINGDANZHUANGTAIWEI"DENGDAIZHIFU":ZHEISHIYINWEIFASHENGLEZHIFUCHACUO,QINGCANZHAOSHANGWENZHONG"ZHIFUCHACUO"XIANGGUANDESHUOMING,DIANHUALIANXICHENGDOUHANGFUWURENYUANWEININJIEJUEZHEIYIWENTI

百家乐appRUGUOYINXINGZHANGHUPIAOKUANMEIYOUHUACHU,NINZHIXUYAOZAI"DINGDANGUANLI"ZHONGCHADAOZHEIFENDINGDAN,DIANJIDINGDANBIANHAOYIXIANG,ZAIDANCHUDEYEMIANZHONGZUNXUNTISHIXINXIZHONGXINZUOZHIFUCAOZUOJIKE。

百家乐appWEN:QITAZHIFUCUOWUHUOSHIBAIDEQINGKUANG

百家乐appDA:ANZHAOXIANCHAGERENYINXINGZHANGHU,ZAICHAWANGZHAN"DINGDANGUANLI"DEYUANZE,QUEDINGPIAOKUANSHIFOUHUACHU,LEJIEMUQIANDINGDANZHUANGTAISHISHENME,RANHOUJIANGZHEIXIEXINXITIGONGJICHENGDOUHANGFUWUBUMEN,WOMENHUIJINLIANGJINKUAIBANGNINJIEJUEWENTI!

4.关于出票及出票以后的问题(改期、退票)

NINZHIYAOZAI"DINGDANGUANLI"ZHONGCHAXUNNINYIJINGCHUPIAODEDINGDAN,DIANJI"DINGDANBIANHAO"YIXIANG,ZAIDANCHUDEYEMIANZHONG,NINKEYIJINXINGGAIQI、TUIPIAODENGCAOZUO:

WEN:RUHETUIPIAO?

DA:YIJINGCHUPIAODEDIANZIKEPIAOJIESHOUTUIPIAOSHENQINGDETICHU,NINKEYITONGGUO"DINGDANGUANLI"CHAXUNYIJINGCHUPIAODEDINGDAN,TIJIAOTUIPIAOSHENQING。CHENGDOUHANGGUANLIRENYUANJIANGGENJUYOUGUANZHENGCESHENHENINDETUIPIAOSHENQINGNEIRONG,KOUCHUXIANGYINGSHOUXUFEIHOUJIANGTUIKUANTUIFANZHININZHIFUSHISHIYONGDEYINXINGZHANGHU。CHUYUJINRONGYUCAIWUANQUANDEKAOLV,WANGSHANGZHIFUGOUPIAOWOMENYILVBUTUIXIANJIN。ZHEIGEGUOCHENGZHONG,NINKEYISUISHICHAKANNINDEDINGDAN,TONGGUO"TUIPIAOGUANLI"YIXIANGLEJIENINDETUIPIAOSHENQINGCHULIQINGKUANG。

5. 关于乘机使用与报销的问题

WEN:JICHANGRUHEBANLICHENGJISHOUXU?

DA:DANGNINCHENGGONGYONGYOUYIFENCHENGDOUHANGDIANZIKEPIAOHOU,KEYIPINGZHENINDEYOUXIAOCHENGJISHENFENZHENGJIAN(WANGZHANDINGPIAOSHISHURUDEZHENGJIAN)DAOJICHANGBANLICHENGJISHOUXU。WEILENINCHUXINGSHUNLI,JIANYININZAIFEIJIQIFEIQIAN90FENZHONGDAODAJICHANGBANLIGEZHONGSHOUXU: NINXUYAOZAIJICHANGCHENGDOUHANGZHIDINGJUTAIBANLICHENGJISHOUXU,ZHIHOU,NINPINGSHOUZHONGDEYOUXIAOSHENFENZHENGJIANYUDENGJIPAITONGGUOJICHANGANJIAN,ZAIJINGGUODENGJIKOUYANSHOUDENGJIPAIJINRUJICANG。

百家乐appRUGUOZAIJICHANGNINXUYAOBIANGENGHANGCHENG、GAIQIAN、SHENGJIANGCANG,QINGYUDANGDIJICHANGCHENGDOUHANGHOUBUJUTAIHUOJICHANGGONGZUORENYUANLIANXICHULI。(SHENGCANGSHIYIXUSHANGLIANG)

WEN:DIANZIKEPIAORUHEBAOXIAO?

DA:LVKEKEYIDAOCHENGDOUHANGZHISHUJUTAIDAYIN《XINGCHENGDAN》ZUOWEIBAOXIAOPINGZHENG,YEKEYOUCHENGDOUHANGYOUJIXINGCHENGDAN。《XINGCHENGDAN》XUZAIQUANBUHANGDUANSHIYONGHOUDE7TIANNEIDAYIN,《XINGCHENGDAN》ZHINENGDAYINYICI,YISHIBUBU。

百家乐appCHENGDOUHANGKONGYOUXIANGONGSIBANQUANSUOYOU ICPDENGJIHAO: CHINA@2018 AirlineChengDu


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